MSDO NATIONAL CONFERENCE 2013
The City of Vancouver is excited and honoured to host the 2013 MSDO Conference! We’ve selected a great boutique hotel on historic and vibrant Granville Island, a short water-taxi ride away from our 3-1-1 contact centre, downtown Vancouver, and numerous specialized boutiques, entertainment options, great restaurants, a brewery and a farmers’ market right on Granville Island. The conference’s robust, flexible Scalable Service agenda will build on MSDO’s new Common Interest Groups, feature many Western Canada municipal service strategies and successes, and provide many opportunities for you to connect with and learn from your colleagues across Canada.
For example, there will be -
- An interactive keynote session featuring trends in local government, council/staff relations & communicating with the public
- Multiple breakout session opportunities featuring Digital and Phone Channel topics
- Lots of networking opportunities, including a unique opportunity to connect with MSD’s Common Interest Groups
- Two optional ICCS course offerings and an opportunity to take the ICCS Certified Service Manager/Basic exam
Don’t Miss Out — Register for the 2013 MSDO Conference Today!
Scalable Service = Ideas that...
"Serve many people or a few, are adaptable and adoptable by small communities or large cities, individual departments or entire municipal government organizations."